Question: What Are The 3 P’S Of Customer Service?

What are the 7 core principles of marketing?

These seven are: product, price, promotion, place, packaging, positioning and people.

As products, markets, customers and needs change rapidly, you must continually revisit these seven Ps to make sure you’re on track and achieving the maximum results possible for you in today’s marketplace..

What are the 4 principles of marketing?

These principles are known as the four P’s of marketing: product, price, place and promotion.

What are the 3 P’s?

The three Ps of business, people, product and process, is a concept that has been floating around for decades and has been used by countless organizations to improve and enhance their performance.

What are the 3 elements of customer service?

Here are 3 critical elements of good customer service.Good customer service starts with the right attitude and mindset. … Good customer service requires effective communication. … Good customer service is practiced on your internal customers.

What are the 5 P’s of customer service?

The 5 P’s of Marketing – Product, Price, Promotion, Place, and People – are key marketing elements used to position a business strategically.

Which of the following are some of the five P’s of customer service choose three?

The 5 Ps Of Customer Service & SatisfactionProduct.Policies.People.Processes.Proactivity.

What are the 3 most important elements?

Carbon, hydrogen and oxygen combine to form proteins, carbohydrates (which is a combination of carbon with water) and lipids, all compounds essential to life. Oxygen makes up approximately 26 percent of the human body.

What are the 4 principles of customer service?

The 4 Principles of Exceptional Customer ExperienceBeing Where Our Customers Are. The first driving principle is providing contextual in-product help whenever possible. … Making It Easy to Find Answers Fast. … Consistency and Compassion. … Closing the Loop.

What are the 4 P’s of sales?

This is sometimes referred to as the 4-P’s: price, product, place, and promotion. Salespeople and their companies fit into the place—the channel or distribution of the product. This is good strategic marketing information for salespeople to have.

What are six common customer needs?

Service NeedsEmpathy. When your customers get in touch with customer service, they want empathy and understanding from the people assisting them.Fairness. From pricing to terms of service to contract length, customers expect fairness from a company.Transparency. … Control. … Options. … Information. … Accessibility.

What are the 5 P’s of strategy?

Each of the 5 Ps stands for a different approach to strategy:Plan.Ploy.Pattern.Position.Perspective.

What are the 3 most important things in customer service?

16 key customer service skillsPatience. Patience is crucial for customer service professionals. … Attentiveness. … Ability to communicate clearly. … Knowledge of the product. … Ability to use positive language. … Acting skills. … Time management skills. … Ability to read customers.More items…