Quick Answer: How Do I Unblock My Greendot Card Online?

How do I get my money back from Green Dot?

In some cases, Green Dot may require additional identity verification to process your refund, and this will delay mailing of your check.

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form..

Are Green Dot cards refundable?

If you do not agree to these terms, do not use the Card, save your receipt, and cancel the Card by calling us at the number on the back of your Card. If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.

Does Green Dot have online access?

Online access, mobile number and identity verification is required to open an account and access all features. … Make sure the name and social security number on file with your employer or benefits provider matches what’s on your Green Dot account exactly.

Why isn’t my money on my Greendot card?

If you reload cash at partner locations, the money should be available in your account within minutes. That being said, if you believe you should have received money and it hasn’t arrived, you should contact Green Dot at 866-795-7597.

How long does it take for Green Dot card to activate?

Your temporary Green Dot card will work until you receive your personalized card and activate it. That being said, if it has been two weeks since you registered and you haven’t received your personalized card yet, you should call customer service at (866) 795-7597.

How do I talk to a green dot representative?

If you need to contact a live person in Green Dot customer service you need to dial +1-(866) 795-7597. In a first menu press 5. After that, the automated phone system will ask you to enter your card number or SSN number. Once you enter it you will be connected to a live customer service representative.

How do you unblock a green dot?

The best way to cancel your Green Dot card: To unblock your Card you need to call at 1-866-795-7597. As an alternative, you may log into your account on the web, go into the”Security” tab and then click “Close Card” If your account has cancelled, Green Dot will mail you a check to the mailing address on record.

Why can’t I activate my green dot card?

If you can’t activate your Green Dot card, you should contact customer service at (866) 795-7597.

Can you transfer money from a Greendot card to a bank account?

Subject to your bank’s restrictions and fees. … With Green Dot, you can easily transfer money anywhere in the U.S., from your Green Dot account to another Green Dot Bank issued card. All you need is your friend’s mobile number or email. They can start using the money they receive the minute they accept it.

How do I access my Green Dot account?

You can access your Vault, view the amount of money you’ve set aside, or transfer money in and out of your Vault by using the Green Dot app or logging into your account at GreenDot.com.

Can you transfer money from Greendot to cash App?

You currently can’t use a prepaid card on Cash App to add funds to your account. Cash App accepts linked bank accounts and credit or debit cards backed by Visa, American Express, Discover, or MasterCard.

What bank is associated with green dot?

GoBankGoBank is a brand and trademark of Green Dot Bank , Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank .

What is the customer service number for Green Dot?

(866) 795-7597Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com.

How do I dispute a transaction on my Greendot card?

In Case of Errors or Questions About Your Account: Use our dispute form here, or write us at Green Dot Customer Care, P.O. Box 5100, Pasadena, CA 91117 or telephone us at (866) 795-7597 as soon as you can if you think an error has occurred in your account.

Why can’t I use my GreenDot card online?

If you did however already active your card, the transaction migh have been declined because the address you provided to the merchant is different than the address Green Dot has on file for you. If that is the case, you can update your address here: https://secure.greendot.com/greendot/account/change-address.

How do you activate a Green Dot Visa card?

You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.

Can you withdraw money from a Greendot card?

The Green Dot Prepaid Card has a $400 daily ATM withdrawal limit, on par with other prepaid cards. You may withdraw up to a maximum of $3,000 per calendar month from ATMs and up to a maximum of $3,000 per calendar month from teller transactions.